This privacy statement applies to the asset and fund management services provided to UK customers of Trading Platforms UK, as well as the optional management services supplied by Trading Platforms UK and its affiliates.
Trading Platforms UK and its affiliates are committed to protecting any personal information shared with them. You may rest confident that personal information will only be gathered and used as needed, appropriate, and legal to provide you with the agreed product or service, in accordance with relevant privacy & data protection rules.
We collect and use information about you, including:
Sensitive personal information, such as health-related data will not be collected and used by us. When we collect and utilise sensitive personal information, it will only be done so when it is necessary to provide the product or service you have requested or to fulfil our legal obligations, and where you have given your consent to do so.
Personal information may be collected directly from you or acquired from a variety of sources, including:
Personal information about you may also be collected from commercial or publicly available sources, including business directories and other places to check or improve the data we have, like your address or (such as your phone number), or to give better contact information if we are cannot contact you directly.
We are committed to protecting your privacy. We will collect and use only information that is personal to you when it is required, fair, and legal to do so. We will gather and utilise your data only if we can fulfil one of the lawful processing criteria set out in the data protection regulations. This will be the case where:
Automated decisions are made from time to time based on personal information we hold or the data we may collect and use from others about you. These automated decisions can have an impact on the products, services, or features we provide now or in the future. We make automated choices as follows:
It may be that we will not be able to provide you with some of our goods or services if you do not want us to collect and use your personal information in these ways.
We may share your information with individuals, groups, or organisations outside of our organization for the following
We will only use your personal information as described below in accordance with our obligations to keep your data safe and secure.
The majority of your data is processed in the United Kingdom or the European Economic Area (EEA). Some of your data, on the other hand, maybe handled by us or third-party partners located outside of the UK and EEA. We take extra measures to safeguard your data, such as storing it on servers within the European Economic Area (EEA) or outside of the United Kingdom and the European Union (EU/EEA).
We take information security and compliance very seriously, and we try to follow the rules at all times. Personal information will be protected in accordance with our data protection laws in any case where it is gathered, recorded or utilized. Our information security controls are in place to safeguard your data from accidental, negligent, or intentional acts. Our security measures follow industry rules and best practices while also providing a secure control environment that manages risks to the confidentiality, integrity, and availability of your information - whether it is handled by us or a third party on our behalf. We also take your data security seriously. Storing or moving information over the Internet is a sensitive and confidential activity, so our staff must undergo annual training on this. We use both internal and external audits as well as third-party experts to conduct regular, independent assurance and benchmarking testing across our organisation to ensure that our security control environment is effective.
We will keep your personal information and copies of records we make (e.g., conversations with you) while you are a [potential] customer or client of ours to provide you with the service or product promised, as well as to satisfy our legal and regulatory obligations. Despite this, even if you are no longer associated with us, we are required to maintain data for various legal and regulatory purposes. The duration of time will differ, but we continually examine our retention periods to ensure they are in accordance with all legislation and rules.
You have several rights under data protection legislation that may be exercised in certain situations. These are:
You can request that we stop or suppress the processing of your personal information if there are specific reasons. This allows us to continue to store your information - but just for the purpose of not using it in the future for those reasons you have restricted.
You have the right to know what information we collect about you and how it will be used. You may request a copy of your personal data by submitting a data subject access request. Use our Contact Us if you wish to enquire more about submitting a data subject access request.
For your own reasons, you can request a copy of your personal information for use on other services. In some situations, you may move, copy, or transmit the personal information we have with another firm in a safe and secure manner. For example, you were transferring your assets to an additional discretionary investment manager or ISA manager.
You may demand that incorrect or missing personal information be updated if you believe it is accurate and complete.
If there is no compelling reason for Trading Platforms UK to retain your data, you may request it to be removed or deleted.
You have the right to object to us processing your personal information if it is based on our legitimate interests, for direct marketing, or for research and statistics.
Right to not be subject to automated decision making including profiling
You have the right to ask Trading Platforms UK to:
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